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Titan Auto Insurance

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33 complaints

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The company is an automobile insurance site dedicated to one of leaders in Specialty Auto. Titan Insurance is one of the largest Specialty Auto carriers in the state of Michigan. The company was founded in the late 90's. Titan Insurance Company provides auto insurance services to the clients. The company maintains 24/7 customer care. Titan together with its affiliated companies is ranked as one of the top 10 companies providing nonstandard automobile insurance services in the United States.

In August, 2003, Titan Auto Insurance was purchased by Nationwide Mutual Insurance Company and now it has Nationwide Mutual Insurance Company as its parent company.
Please try to contact Titan Auto Insurance Customer Service directly prior to posting any complaints on this site.

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Titan Auto Insurance Complaints & Reviews

Titan Auto Insurance Reviews

Anonymous
Titan Auto Insurance - They gave inaccurate informations and customers suffered for this
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I had titan insurance for over two years was never late for payments not even once . I added my teenager to , my insurance and my premium went sky up . Seven days after adding my...

#313609
Apr 20, 2012
128

Hewhoive...
Titan Auto Insurance - Loyal customer sent to collections for a $30.00 dollars!!
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I've been with this company before they were even Titan Auto Insurance Company!! When they were Victoria Auto Insurance. They have sent me, a person with an outstanding credit his...

#312347
Apr 15, 2012
134

Anonymous
Titan Auto Insurance -scam company won't pa
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I was sitting in a parking lot in my vehicle,stopped.A lady with Titan insurance came flying into the parking lot...and t-boned my Corvette.Her licence plate smashed into the side ...

#305857
Mar 19, 2012
353

Howi97
Titan Auto Insurance - Accident settlement
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

On January 19t my daughter was involved in a single vehicle rollover accident as a passenger driven by a person insured by Titan insurance. She was transported via an ambulance as ...

#301619
Mar 02, 2012
321

Anonymous
Titan Auto Insurance - Titan via nationwide sucks
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I called them last month to make sure they were sending me a bill so I don't lapse...really it'd the Brad Sizemore agency in Wilmington, NC too... but I learned you really...

#287923
Jan 10, 2012
377

Merrell1...
Titan Auto Insurance - Titan Insurance subsidiary of Nationwide ...not on your side
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Back in april I totaled my jeep avoiding a cow ...no police report ..but had witnesses ..I filed the claim 4 hrs after it happened..Everything they asked of me I did .. recorded st...

#269509
Oct 20, 2011
766

Anonymous
Titan Auto Insurance - Took an unauthorized amount out of our bank account
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Titan insurance or Nationwide took an unauthorized amount out of our checking account. the premium that we were paying was about 285 dollars a month we set up an autopay then they...

#264257
Sep 26, 2011
508

Madhispa...
Titan Auto Insurance - Titan Insurance Sucks!!
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

My parked car was hit by a Titan insurance driver. After 3 weeks worth of attempts of calling to see what was going on with my claim I finally got a hold of my claims department pe...

#262113
Sep 15, 2011
715

Bekbek
Titan Auto Insurance - Titan is Horrible
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I had issues with Titan by only having a policy and pity anyone trying to file a claim. After the first month went by, I was waiting for the payment to come out of my bank account....

#251215
Jul 25, 2011
452

Bosley3595
Titan Auto Insurance - Titan Insurance is Horrible
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

My husband and I got Titan Insurance, they were supposed to take out our down payment out of our bank account, somehow the number got mixed up and they sent us a letter 9 days late...

#250376
Jul 21, 2011
535

Chino12
Titan Auto Insurance - Titan insurance
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I gave them 82 dollars but cancel the next day now they say i need to give them 62 are they real hard up for money they are no good i called 5 timesall i get is go some where...

#243613
Jun 16, 2011
544

Berri
Worse car insurance is Titan Auto Insurance is very unreliable
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Titan auto insurance is the worse insurance company, When i get car accent they ignoring me, didn't provide any service. when i try to reach my agent they either not return my ...

#224640
Mar 02, 2011
749

Leighrc
Titan Auto Insurance - Titan insurance are horrible customer service they take your money and try to come back for more
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I received my contract package that I had to return to Titan and I mailed it back 11/15. I got a letter stating they had not received some form excluding my husband as a driver, si...

#224355
Mar 01, 2011
620

Jamie Te...
Titan Auto Insurance - Titan Insurance
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Someone hit me and my vehicle was totaled. Titan Insurance is his carrier and it has been a nightmare getting my payment from them for my car. Jake Heinz is my "representative" for...

#220930
Feb 10, 2011
814

Anonymous
Titan Auto Insurance - Always charge late fees
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

The company doesn't send bills on time therefore i always get charged the late fee of $10 it's not my fault the mail is late. They don't have any other way of notifying me...

#212596
Dec 21, 2010
895

Anonymous
Titan Auto Insurance Sales
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

On 10/01/2010 I purchased a new car, and called Titan that I no longer needed the coverage on the car I traded in. They told me that I needed to prove to them that I indeed trade t...

#205998
Nov 06, 2010
519

Anonymous
Titan Auto Insurance - EFT leads to terrible customer services and fees
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Last year I had to play phone tag because of an insufficient funds payment. The reason for the fee was legitimate, but every phone call after that was a different story and a diffe...

#203338
Oct 19, 2010
552

Indychris
Titan Auto Insurance - Common sense
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

This place is the worst we payed our last payment to them then cancelled the policy. they are charging us 105.00 for cancelling we called them and the guy was very un professional ...

#192793
Aug 06, 2010
606

Goldenbr...
Titan Auto Insurance - Titan cancelled insurance
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Paid insurance electronically $35.00 on 6/28/10. Got letter stating they were cancelling insurance due to nonpayment on 7/10/10. Called numerous times to explain that they had alre...

#190271
Jul 19, 2010
643

Anonymous
Titan Auto Insurance - Nationwide-Titan Insurance*POOR service
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

My parked work truck was hit by a Titan Insurance (a Nationwide Co.)covered driver. The driver was responsible and called the police to file a report that he hit a parked car with...

#186862
Jun 22, 2010
2663

Lalina
Titan Auto Insurance - Vehicle Registration dropped
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

For three months I have been contacting Titan that the DMV said I had Ins. Finally I realized they had my VIN # wrong on my policy. And they still have not fixed it now into the ...

#180062
Apr 28, 2010
487

Anonymous
Titan Auto Insurance - I am the injured party in auto accident
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I was injured in an accident they act like i am the one who caused it hit and run on top of it adjuster of this company treats me like the crimminal what they need to go after the ...

#175827
Mar 22, 2010
638

Esthjf
Titan Auto Insurance - I need to know something about the repairing of my car.
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

A client of yours hit my car Thursday; which was the 11th of this month.The insurance lady called by the name of Paula; she said an adjustor would call and set up an appointm...

#174628
Mar 13, 2010
607

Sanjoseca
Titan Auto Insurance - Titan Insurance, San Jose, CA
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

My car was it by a hit n run driver at 2:30am 8/29/09 and since I didn't see the car and get the plates, Titan will not pay although I have "uninsured motorist" if anyone else us ...

#156519
Sep 04, 2009
2103

Mjzfunho...
Titan Auto Insurance - Titan insurance is incompetant!
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Titan insurance cancelled my insurance EVERY month because they couldnt find a valid drivers license in my state. I went to another company and they had no problems locating my rec...

#141791
Nov 16, 2008
959

Johntell...
Titan Auto Insurance - Bill Bebinger at Titan Insurance Sucks
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Im out in California and made a claim on my automobile through Titan Insurance. It took weeks for someone to come to look at my vehicle (unacceptable). Then when Aaron Rodriguez ca...

#133317
Aug 30, 2008
1594

Ladybug
Titan Auto Insurance contracts with 16 yr old
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Titan Auto Insurance - my 16 yr old son called around for quotes on ins. They had the best one. Guess what? They entered a 16 yr old into a binding contract without an adult signat...

#126384
Jul 05, 2008
1039

Mjzfunho...
Titan Auto Insurance - Titan cost us 129.00 for 3 days!
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

I called to get insurance in Roswell NM and my call was forwarded to California. I spoke with an agent that was having difficulties with the english language. I was on the phone wi...

#125144
Jun 24, 2008
956

Anonymous
3 Months and counting for Titan Auto Insurance to get it together!
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

It has been 3 months since the accident and I still don't have my car back. I always had to call them, they never followed up, even when they had FINALLY made their decision on...

#122029
May 25, 2008
1101

Anonymous
Titan Auto Insurance - TITAN Customer Service not helpfull
5.0 P.O. Box 6838 ClevelandOH44101 1-800-926-3168, 1-800-848-2687 https://www.titaninsurance.com/titan/CustomerService.do

Just called Titan to talk about having my rate reduced. Had problems with titan years ago and left to another agency, but went back because need automatic withdrawl and Titan had s...

#118329
Apr 17, 2008
705
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Related Information

Auto Insurance
Insurance is a form of risk management primarily used to hedge against the risk of a contingent loss. The process of insuring something or someone presupposes the involvement of two parties ?The insurer and the insured. An insurer is a company selling the insurance to a person, who is the insured. The insurance rate is a factor which determines the amount, the premium, to be charged for a certain amount of insurance coverage. The event that gives rise to the loss that is subject to insurance should, at least in principle, take place at a known time, in a known place, and from a known cause. The best example is death of an insured on a life insurance policy. Fire, or automobile accidents, as well as worker injuries may all easily meet this criterion. A large number of insurance policies are provided for individual members of very large classes. Automobile insurance, for instance, covers about 175 million automobiles in the United States.

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