Titan Auto Insurance Complaints and Reviews

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Titan Auto Insurance
Main address: P.O. Box 6838 44101 Cleveland OH
1-800-926-3168, 1-800-848-2687, ,
  • 56+3 mobile complaints
  • $62.3K claimed losses
  • $1.1K average
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Made my claim 4 weeks ago and never even got a phone call back. Called the agent and she couldn't even get in contact with them. Now I don't want to pay my payment without hearing that they are really an insurance company. They sure are fast to send the cancellation letter though. Add comment

I never signed a thing and they refuse to give me a refund. I began to tell them so.if anyone had my info they can do.what they want and I.cant get a refund. They kept telling.me I.have to cancel my.insurance and they have to.charge me still. I DIDNT SIGN ANYTHING! Add comment

I got a policy on April 2nd,I called to cancel April 5..I have to keep calling and no one can tell me when I am going to get my money back. Worst insurance ever! Add comment

  • Apr 18
  • Auto Insurance
  • East Richmond Heights, California
  • Insurance Cancellation
  • 25

I called to cancel my insurance with them after about 3 or 4 days and the lady told me that I would get my payment back. it's been two weeks and I haven't gotten my money back so I called the lady That helped me and said I would get all my money back 4 times all day and left a voicemail and no answer! I don't want to talk bad about this insurance but if they are stilling from people they need to... Read more

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  • Jan 23
  • Auto Insurance
  • Los Angeles, California
  • False Personal Information
  • 101

Well, after "not meeting the guidelines for review" on their website...surprise, surprise, sure they didn't want this on their site, I decided to post it here. Bought Titan insurance because I got a decent quote for California. Told them I was NOT MARRIED yet they put my boyfriend and I on as husband and wife. I called back to tell them of the mistake. The girl on the phone asked me about 5... Read more

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  • Nov 07, 2013
  • Auto Insurance
  • Flint, Michigan
  • Account Withdrawals
  • 2
  • 65

when my insurance came due they raised my rate when I said I wasn't going to renew they took the money for renewal out of my account anyway which left me overdrawn and wouldn't give it back until after my insurance expired. now two months later they say I still owe them 30.00 because... I don't know why.it is the worst insurance company I have ever dealt with and I am going to the better business... Read more

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  • Sep 28, 2013
  • Auto Insurance
  • Los Angeles, California
  • Incompetent Customer Service
  • 60

Long story short. Robert, the agent in the century blvd location is a rude ***. He was not consistent with his numbers when telling me about the down payment. Ranging from two hundred and thirty one dollars to two hundred and thirty two dollars to two hundred and thirty dollars.. Which one is it??? He came across nice at first then he became agitated because I called him out on his inconsistency.... Read more

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  • Sep 13, 2013
  • Auto Insurance
  • Rental Insurance
  • 1
  • 61

This company does not want to pay for you to get a rental because they take so long in processing your claim they are totally cheap company that is not on the A1 list! This is sure not a plus for the policies holder because people having to pay out that pocket could try to sue you and that is surely not a piece of mine company...ugh I am working a part-time job and because their policy holder ran... Read more

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  • Sep 04, 2013
  • Auto Insurance
  • Sault Sainte Marie, Michigan
  • Overcharging
  • 72

I called for a quote and they wanted a down payment and four more installments totalling over $3,000 when said and done. I've never had an accident or a ticket but because i have one unlicensed driver in my household who never drives the car that was my quote. I said are u kidding me? No thank you i was looking for something cheaper than the 600 i pay now. I'm glad i read other people's issues... Read more

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  • Jun 03, 2013
  • Auto Insurance
  • Insurance Agent
  • 1
  • 72

Titan Insurance agent failed to mention $75.00 broker fee for switching to cheaper insurance company. One month after switch the no-name company ups my rate for wrong info that I did NOT provide them. One month after that another $40 increase for zip code change. Zip code from previous insurnace co 94602 - How did new no-name "cheaper" company get old 94533 zipcode in the first place. Basically... Read more

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